Employment Verification

Telephone Verification

How Telephone Verification Works

A third-party verifying organization can call the Data Services Department at (404) 727-6066 to verify information about an employee. Only the following information is verified:

Employee name
Dates of employment
Current or last position held
Salary

Note: Written authorization is not required.

Automated Verification System

Former Employees must use the automated system.

Third-party verifiers and employees are encouraged to use the automated system.

How Automated Verification Works

Third-party verifiers need to visit The Work Number web site or call one of their numbers provided below to verify employee information. Third-party verifiers are encouraged to use this process. Verifications for former employees must use this process.

This is an automated process that simplifies the verification process.

Note:

• No written authorization is required for this process.
• A Salary Key is a personal code that can be entered to receive salary information. This allows the employee/former employee to have control over third-party access to salary information. Employees/former employees can call (800) 367-2884), or refer to the Guide to Using The Work Number (TALX), to obtain a Salary Key.

How To Request Automated Verification for Yourself

Employees and former employees use the automated process to receive verification information for themselves.

• Step 1: Go to The Work Number web site.
• Step 2: Under "Access Your Employee Account", click Enter Employee Section.
• Step 3: Click FAQ.
• Step 4: Click Get Your Employment Data Report.
• Step 5: Click Employment Data Report Request Form.
• Step 6: Print the form and fill in the requested information.

Mail or fax the form using the contact information on the form.

Written Verification

How Written Verification Works

If the telephone or automated verification methods do not provide you with the information you need, on a case-by-case basis, current employees may submit an Employment Verification Authorization Form to Data Services for completion.

Another option is to have the third party verifier fax their request form to Data Services at (404) 727-4008. This request must include an employee signature authorizing release of information.

For faxed requests, please allow sufficient time for processing.

Information Provided for Written Verifications

The following information is released in writing only if authorized by a current employee.

Relevant Guidelines

Employees are responsible for authorizing the release of their information to verifying organizations.

All requests for information about current or past employees are provided by Emory University Human Resources Data Services or its authorized agents, such as The Work Number.

Campus Department leadership is not authorized to release any employee information to individuals or agencies outside of Emory. Employees are also prohibited from releasing employment or income verification information. This policy is designed to protect Emory University and employees from any potential liability. Employment Verifications are the responsibility of Human Resources Data Services and/or our authorized, secure, preferred vendor for automation of such services, The Work Number® (TALX).

It is Emory's policy to protect the confidentiality of information concerning current and past employees and to release only designated types of information under limited circumstances.

Vendor Contacts

The Work Number
(800) 367-2884 - Customer Service
(800) 367-5690 - Automated Verification
(800) 424-0253 - TTY-Deaf

Information Documents and Forms

Employee Guide to Using The Work Number (TALX)

Employment Verification Authorization Form

Emory University Data Services

Hours of Operation: Monday through Friday from 8:00 a.m. to 5:00 p.m.
1599 Clifton Road, NE
Atlanta, GA 30322
(404) 727-6066
(404) 727-0227
(404) 727-7563
(404) 712-9274